Seasons

LOW = JULY & AUGUST

MID = MAY/JUNE/SEPT/OCT

HIGH = NOV TO APRIL excluding PEAK

PEAK = 16 DEC TO 10 JAN

Terms & Conditions:

ALL PRICES ARE IN THE LOCAL CURRENCY OF RAND

• Apartments are serviced Monday to Friday for guests staying more than 2 days.
• Staff do not work on weekends except for changeovers or to welcome  weekend arrivals. Please note we offer self catering apartments which is reflected in the much lower  price charged. ie we are not a Hotel.
• Rates are based per apartment, up to maximum guests specified per apartment at any one time.
• The maximum guests allowed are as stated per apartment.
• No additional day  guests are permitted at any time unless by prior arrangement with the owner due to parking & noise considerations to other guests & our neighbours.
• Children under 3 years are welcome to sleep with their parents if required. Children over 3 years of age are rated as guests.
• Rates are subject to change without notice.
• Sorry we cannot accommodate your pets.
• No smoking inside  the apartments. Outside on the balcony is fine.
• We have a 7 night minimum stay policy in Peak season,  3 night min stay public holiday weekends & a 2 night minimum stay at other times
• Moderate music sound levels is permitted up to 23.00 .
• HOWEVER NO LOUD PARTIES ARE  PERMITTED.
•  NO MUSIC in the  quiet hours permitted between  23.00 to 9am for everyone’s mutual benefit.
• Use of Pool Hours are 9am to 8 pm in the summer & 9am to 6pm in the winter months. The pool must not be used when it is dark for safety & noise control purposes to respect other guests & our neighbours.

Payment

• OUR BANK DETAILS ARE AVAILABLE UPON REQUEST FOR BANK TRANSFERS TO BE MADE.
• 50% DEPOSIT SECURES BOOKING WITH BALANCE PAID AS CLEARED FUNDS A MINIMUM OF 6 WEEKS BEFORE A PROPOSED ARRIVAL.
• WELL BEHAVED & SUPERVISED CHILDREN ARE OF COURSE WELCOME.

Check In/Check Out

• CHECK IN TIMES ARE AFTER 3PM LOCAL TIME OR EARLY CHECK INS ARE BY PRIOR ARRANGEMENT.
• CHECK OUT TIME IS BY 10 AM LOCAL TIME.
• EARLY ARRIVALS OR LATE DEPARTURES ARE AVAILABLE BY PRIOR ARRANGEMENT SUBJECT TO AVAILABILITY.
• WE OFFER A COMPLIMENTARY LUGGAGE STORAGE FACILITY WHEN CHECKING OUT IF REQUIRED.
• NO SMOKING AND NO PETS ALLOWED.

Cancellation Fees:

MORE THAN 60 DAYS IN ADVANCE – 25% OF FULL PRICE
30-60 DAYS IN ADVANCE – 50% OF FULL PRICE
LESS THAN 30 DAYS OR NON-ARRIVAL – 100% OF FULL PRICE