Seasons

LOW = JULY & AUGUST

MID = MAY/JUNE/SEPT/OCT

HIGH = NOV TO APRIL excluding PEAK

PEAK = 16 DEC TO 10 JAN

Terms & Conditions:

ALL PRICES ARE IN THE LOCAL CURRENCY OF RAND

• THE PROPERTY DOES NOT ACCOMODATE ANY LOUD PARTIES OF ANY NATURE AT ANY TIME OF THE DAY.
• QUIET HOURS ARE 22.00 TO 1OAM
• LOW TO MODERATE MUSIC LEVELS ARE  ONLY PERMITTED UP TO 22.00 THE LATEST. 
• NO MUSIC IS PERMITTED AFTER 22.00 & SHOUTING & SCREAMING IS NOT PERMITTED AT ANY TIMES OUT OF RESPECT TO OTHER GUESTS & OUR NEIGHBORS AS WE ARE IN A RESIDENTIAL AREA.
• IF YOU INTEND TO HAVE LOUD MUSIC &/ OR PARTIES PLEASE BOOK ELSEWHERE AS WE ARE UNABLE TO ASSIST YOU OUT OF RESPECT TO OTHER GUESTS & OUR NEIGHBORS AS WE ARE IN A RESIDENTIAL AREA. THIS RULE IS STRICTLY APPLIED BY OUR ON SITE MANAGER & GUESTS THAT BREAK THIS COMMON SENSE RULE WILL BE TOLD TO LEAVE.
• THE USE OF GLASS OF ANY NATURE AROUND THE POOL IS NOT PERMITTED DUE TO HEALTH & SAFETY REASONS. PLASTIC GLASSES OR PLASTIC CUPS IS PERMITTED.
• POOL HOURS ARE 9AM TO 20.00 IN THE SUMMER & 9AM TO 18.00 IN THE WINTER.
• BRAAIS & PARTIES  ARE NOT PERMITTED AROUND THE POOL AS EACH APARTMENT HAS ITS OWN DESIGNATED BRAAI AREA.
• THE MAXIMUM GUESTS ARE AS SPECIFIED PER APARTMENT.
• NO ADDITIONAL DAY GUESTS ARE PERMITTED AT ANY TIME UNLESS BY PRIOR ARRANGEMENT WITH THE OWNER DUE TO PARKING &  NOISE RESTRICTIONS TO OTHER GUESTS & OUR NEIGHBORS AS WE ARE IN A RESIDENTIAL AREA.
• IF YOU CANNOT MEET THESE STRICT HOUSE RULES PLEASE BOOK ELSEWHERE AS WE CANNOT MEET YOUR REQUIREMENTS.
• Cleaning is Monday to Friday only for guests staying more than 2 days.
• Staff do not work on weekends except for changeovers or to welcome  weekend arrivals.
• Please note we offer SELF CATRING UNITS ONLY which is reflected in the much lower price charged. We do not provide any food or toiletries ie we are not a Hotel.
• Rates are based per apartment, up to maximum guests specified per apartment at any one time.
• The maximum guests allowed are as stated per apartment.
• Children under 3 years are welcome to sleep with their parents if required. Children over 3 years of age are rated as guests.
• Well behaved & supervised children are of course welcome on the above basis.
• Rates are subject to change without notice.
• Sorry we cannot accommodate your pets.
• No smoking inside the apartments. Outside on the balcony is fine.
• We have a 7 night minimum stay policy in Peak season, 3 night min stay public holiday weekends & a 2 night minimum stay at other times
•  

Payment

• OUR BANK DETAILS ARE AVAILABLE UPON REQUEST FOR BANK TRANSFER TO BE DONE.
• 50% DEPOSIT IS REQUIRED WITHIN 24 HOURS OF PLACING AN ORDER THEN  BALANCE DUE A MINIMUM OF 4 WEEKS BEFORE ARRIVAL.
• PLEASE ONLY MAKE A PROPOSED BOOKING WHEN YOU HAVE FUNDS IMMMEDIATELY AVAILABLE AS WE ONLY HOLD FOR 24 HOURS TO ENABLE THE TRANSFER TO BE DONE

Check In/Check Out

• CHECK IN TIMES IS FROM 15.00 TO 22.00 BY PRIOR ARRANGEMENT.
• CHECK OUT TIME IS BY 10 AM LOCAL TIME.
• EARLY ARRIVALS OR LATE DEPARTURES SUBJECT TO AVAILABILITY ON THE DAY.
• WE OFFER A COMPLIMENTARY LUGGAGE STORAGE FACILITY WHEN CHECKING OUT IF REQUIRED.
• NO SMOKING AND NO PETS ALLOWED.

Cancellation Fees:

MORE THAN 2 MONTHS  IN ADVANCE – 25% OF FULL PRICE
1 MONTH  IN ADVANCE – 50% OF FULL PRICE
LESS THAN 1 MONTH IN ADVANCE OF ARRIVAL  OR NON-ARRIVAL – 100% OF FULL PRICE